header background
ccardsani.gif

Shipping Info / Pricing & FAQ's

Please call our office is you have any questions!
(800) 459-9859

PRICING:

How do I enter a BabyGrams coupon? You do not have to enter a coupon for free shipping if you spend more than $50.00. All other coupons can be entered in the coupon code entry box on the check out page.  We will add the additional products or deduct the discount prior to processing. Prices and quantity discounts appear below each item as you navigate and shop through the site. Quantity discounts are available for all items!

How long does free standard shipping take to deliver? Free shipping is priority mail which delivers in 1-3 business days to most US locations.

Prices include: full color printing, personalization, wrapping & candy! You can also purchase just the wrappers for most of our products by scrolling down on the ordering page to order just candy bar wrappers.

Add a photo! + $5.00 if you e-mail it to us as a high resolution .jpg  Photos should be
 e-mailed separately to candy@babygrams.com with celebrant's or baby's name in subject line.
Or Mail to: BabyGrams, Inc. P.O. Box 636 Broomall, PA 19008

Shipping is not included unless you spend $50.00 or more. Shipping is determined by zone (zip code) & weight (quantity ordered) and will be displayed prior to check out. Please see below for more shipping information.

We accept Visa, MasterCard, Discover & American Express credit & debit cards and Pay Pal.

We accept money orders and personal checks. Order will be shipped after check clears.

This is a secure & safe ordering site; but you can also place your order by telephone: (800) 459-9859
SHIPPING

Your order will be shipped same or the next business day after it is received.

Orders are shipped U.S. priority mail with delivery confirmation.

You can expect your package to be delivered with your mail in 1-3 days.

Next Day Express shipping is available.

Candy bars are shipped year round. Coolers & icepacks are available and recommended if your average temperature is above 80* for most of the day.

We ship world wide. Canadian & Overseas orders are shipped Global Express which delivers in 3-9 days.

If you have shipping concerns or special needs, please call our shipping department at 800 459-9859

FAQ’s

How long does it take to receive my products?
Orders are shipped same or next business day; which usually arrives at most US destinations within 1-3 days.

Do you ship in the summer or when the weather is hot?
Yes, we ship all year. Our shipping department will help designate whether you require a cooler and/or ice to ensure your order arrives unmelted. We do appreciate you bringing your package inside promptly upon delivery.

I don’t see exactly the design I want, can you combine designs, change or customize my wrappers?
Yes, we have a full service creative department. Our standard designs can be changed to accommodate your color or design themes or to add a photo or your own custom artwork. Call our office and tell us how you would like your wrappers designed!

What is your privacy policy?
Your privacy is of utmost importance to us! Your personal information is never sold or shared for any reason or purpose! The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Our Commitment To Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. How You Can Access Or Correct Your Information You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. How To Contact Us : Should you have other questions or concerns about these privacy policies, please call us at 800.459.9859 or send us an email at candy@babygrams.com

Can I pre-order birth announcements?
Yes, this will simplify and expedite your order after your baby arrives! You can pre-order by telephone 800 459-9859 or on this site by typing “pre-order” after or instead of the baby’s name on the order form.

Do you sell just the wrappers?
Yes, you can purchase wrapped candy bars or just wrappers.

Do you sell personalized HERSHEY’S® MINIATURES™ candies?
Yes, choose your occasion and you will see miniature designs available or we can create a miniature for your event!

How do I send my photo, artwork or design?
Digital images can be sent via E-mail it to:
candy@babygrams.com as a high resolution .jpg; a compressed .tif, or .eps file
or mail it to: BabyGrams, Inc. P.O. Box 636 Broomall, PA 19008

Is there a fee for custom designs or if I want to submit artwork?
There is no charge for minor changes to our standard designs. Custom art charges are a maximum of $15.00 and require your proof approval prior to shipping.

How can I change an order after it is submitted via e-mail?
Call our office (800) 459-9859 immediately or if is after office hours e-mail us at candy@babygrams.com! We have a very quick turnaround time, so your candy is delivered quickly! Therefore, if you think you made an error or would like to make a change, call immediately!

Do I receive a proof before my order is printed & shipped?
We only send a proof upon request or for custom designs. We have extremely high quality standards and your order is thoroughly checked for accuracy. If you require a proof, your order will not be shipped until we have approval.

Do you ship to Canada & Overseas?
Yes, please call our shipping department with your postal code for shipping information.

Are Hershey’s® bars Kosher?
Yes.

What payment types do you accept?
We accept Visa, MasterCard, Discover & American Express credit & debit cards and PayPal.
Money Orders and Personal checks are also accepted. Orders paid with a personal check will be shipped after check clears.
Please be sure to include your name & telephone number when mailing your check or money order.

Will I be charged sales tax?
PA residents will be charged the applicable 6% sales tax.

How do I contact a representative?
Just call toll free M-F 9:00 am to 8:00 pm: 800 459-9859

How do I store my candy?
This information is supplied with your order. Keep candy at room temperature.

Quality Guarantee
Our candy is guaranteed fresh and wrappers are printed with the highest attention to detail!
We guarantee printed personalization is correct as received. If there is an error we will correct the error. Returns without errors are subject to a 15% restocking fee. If your package arrives in less than acceptable condition, please contact our customer service department at 800 459-9859.